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First, it was being introduced, like referred to them. I was new to this process, so I was very vulnerable and I wanted to make sure that my teeth were getting fixed on how we were promised. And as we started coming here, I just felt way more comfortable. I see Dr. Sibhatu as a very trusting person, and he’s very comfortable with knowing what he’s doing, and they make sure you get what you need, and to make sure that your teeth are aligned, to make sure that they are equal, and that they don’t look different from your actual other teeth.

The service I had here was the three implants. I was very nervous because I didn’t know nothing about it. It’s been part of my life basically. I have been to many doctors and surgeons and no one could really know what was wrong with my teeth. But here and my other surgeon, they made… They knew what they were doing and that made me trust them to know that through this process, I’m finally done and I’m finally relieved. I can finally smile without looking at pictures that are like, “Oh, your teeth look weird,” kind of thing.

They make sure they get the right things done. They make sure that everything is done the right way, and they communicate with the other doctors outside of that field for that specific client.

My teeth had been deteriorating. I needed to have some extractions. And with age, my previous dentist suggested that I get implants. She suggested Dr. Sibhatu. I got here, spoke about the various options I had for implants. I am very happy with the suggestions and recommendations that he made. They’ve changed my life. I can eat everything. He and I joked about how we both like the crunch nuts. There’s nothing I can’t eat. It really changed my life. I’m really happy with the implants, and with Dr. Sibhatu’s follow-up. Dr. Sibhatu was so careful to make sure that the fit was perfect and that they fit into my mouth well. The quality of the implants was the best in terms of choice of materials, and I couldn’t have asked for a better step-by-step process.

I’ve been coming to this practice for probably about 15 years now. They’ve always been excellent caregivers. They make you feel comfortable. They’re actually almost like family now. I know the people and we sit and talk about kids and family, and that sort of thing. Dr. Sibhatu is such a good human being. He’s just a wonderful person and he, you know, he talks to me while we’re chit-chatting, get caught up, and I can relax and I trust him. And I don’t feel tense when I come in here, we’re just friends. And whatever the procedure is, because some of them are intense sometimes, I completely trust what’s going on. The quality of care is exceptional. He makes you feel like you are the only one when you’re there, and he takes care of you, and listens to you, and responds to your needs and your concerns. And he always takes his time doing that. I would say you can’t find a better dentist in Oakland.

One day I was eating some candy, some hard candy, and my bridge is in the front and a tooth chipped. So I came in and they did all the x-rays and stuff. And I was informed at that time that they couldn’t do any repairs. It required that they would extract the tooth. So then I asked, “Well, what are my options once you extract it?” He said, you can either do a bridge or you can do, I call it basically false teeth. Where they take your teeth in and out. I said, no, let’s not do that, you know.

So, teeth in the front, the root structure’s very long. And I’d had some teeth, you know, molars and stuff pulled. So, it took a while to get the tooth out. You know, we were halfway through and he said, let’s take a break, you know. Then they measured for the bridge, and they put a temp in. One thing I like is the technician who produces the false teeth, for a better word was right in the adjacent building. So he came over. So he looked and looked and wanted to make sure that the coloration and everything was matching. That same quality of professionalism when I had a couple of crowns put in was exemplified also. The knowledge of the doctor and his support staff is exemplary. You know, you can relax and feel that you are going to receive quality care. For all those reasons, you know, I’ve been pleased.

My teeth were getting really bad a couple of years ago. I was losing them one at a time, pretty much. I had a regular…another dentist I had been going through my whole life. Got his opinion, he said they’re gonna have to come out. He actually recommended Dr. Sibhatu, so I said, “That’s perfect.” It’s only like a mile from my house, so it couldn’t have been better. It was more ideal that he’s right around the corner. So, came down here, set an appointment, and the wife came down with me and see if she had any questions.

But anyways, felt real at ease, felt good, and walked us through the whole procedure. I had all my teeth pulled in one day, 10 implants put in, and temporary teeth put in all on the same day. So that was a busy day. He’s kept us abreast of what’s going on, and I’ve had my permanents in for probably almost close to a year now. So, everything’s going great with that. Low maintenance and yeah, so far, happy.

I like the practice because the people are gracious. I’ve never had a negative experience. I’ve been coming here probably at least 10 years. I was going to another dentist and he retired. You know, a lot of people have anxiety going to the dentist. I don’t have one coming here, whether it’s for a checkup, for cleaning, or whatever. They’re very clear about what procedures they’re gonna perform that day. Even when I’ve had a couple of extractions, you know, the doctor always says, “Are you feeling good?” You know, or “You’re not hurting?”

And then even in the process sometime when it’s longer, they give you a break. He always, I think, takes the patient’s concerns into play. He explains things well. You know, if you look on the walls, you see all his certificates and all that. So, I think he keeps up on the current practices and he’s not stuck stuff that’s 20 years old, you know? So, for those reasons, that’s the reason I like him as a doctor. Whatever the procedure I’ve had, it’s been first-rate, in that it doesn’t require coming back two or three times to correct the problem. I’ve been very pleased with it, you know?

As a matter of fact, I’ve referred a few people who’ve had some implant issues to Dr. Sibhatu, and they’ve been pleased with the services they received. At Laurel Smile Dentistry, you will find competent staff, you will find friendly staff, you will find a supportive doctor and a nurturing environment.

Everyone here is wonderful. Dr. Mussie Sibhatu is the best. He was recommended to me by my former dentist who was retiring, and she said that he’s the best implant dentist in The Bay Area. And then she said, “No, California.” Then she said, “The whole country.” He’s the best. He was very patient, asked the right questions. This is not an assembly line, you know. He takes care to treat you as an individual, to be very concerned about your individual dental issues, as well as concerned about your overall health.

It’s a very relaxed atmosphere, very cordial, friendly. I’d say you’d be very happy coming to Dr. Sibhatu’s office. Feel very free to tell him, Dr. Sibhatu, everything that’s going on with you because he wants to know that as far as giving you excellent dental treatment.

So, I guess it started when I was, like, young, like, elementary age. My…these front teeth never really developed. Even my young teeth, they were kind of like white nubs. And that’s when we brought it to my primary dentist and wondering what it was. And then that’s when I kept being referred to orthodontist. And then as I got older and my teen years, they put me in braces and in retainers, and they found out that it’s considered ghost teeth, meaning that the bone structure in my gums weren’t really there. And it was just a bunch of tissue that wasn’t… but it’s the reason why my teeth weren’t developing as an adult tooth. I had to get my wisdom teeth out first. And then later on I had to do stem cell surgery, so to create bone. And then recently I just got my permanent teeth, and now I have dental implants that are permanent. I was scared because I didn’t know anything, but they made me feel comfortable. They assured me that it’s gonna come out beautiful and that your smile is gonna be just what you expected it to be in the first place.

Just a bite and not being really comfortable with eating some of the foods that I ate. And it had to do with like a whole health kind of process that I felt I deserved, a perfectionist. And he will not stop until it’s absolutely right and I trust that. And he continues and he is very, very particular. And that’s kind of nice to get in a person who’s providing you with some very important type of medical treatment that really has an effect on your life really. This dentist will meet your every need. I give you my honest opinion about that.

Kathleen C

Beautiful office, warm & welcoming staff. Dr Sabatu is thorough, skilled, detailed, & accepting. I have had so much scary dental work with no explanations, education, & very little compassion for my situation. He offered me options with rationales, answered my questions, & gave me the respect to make my own decisions. He’s friendly, open, chatty, & humble -willing to share our common humanity rather than a superior doctor who knows best. I’m grateful to have found my permanent dentist. Also, as a long time nurse manager in multiple health care settings, I can see that this office staff is well managed, they enjoy their positions & are respected & appreciated as reflected by their client centered attitudes. It’s a rarity: a pleasant dental office to visit.

Deb C

Everyone at Laurel Smile, from my initial phone contact, to emails , to everyone I met in the office was terrific ! Dr. Sibhatu was friendly, compassionate and brilliant. His knowledge and empathy are amazing. And I feel that I was charged a very fair price, which really helps these days! As someone who has run to Mexico in the past for dental care, I am truly happy to meet these folks, right here at home!

Deborah J

Everyone here from the staff to the dentists were really sweet and professional. I had the new client special and they treated my teeth with the utmost care and were very empathetic. I absolutely hate going to the dentist and it will never not suck, so you have to choose dentists who will at least make you feel safe and comfortable while going through the ordeal.

Shawna L

Great dentist! I felt really taken care of! Even though he had to squeeze me into his overbooked day, you would have never known it. He took the time to explain the images they took on a big HD screen and I felt like he had my best interest as a patient. I’m a going to be a regular patient now.

Carmelita H

Great staff & they will go out there way to help you get ur dental needs done. I feel much better & they have me smiling again that why its called laurel smile. Parking easy to find too.

Phillip B

Very friendly staff all around. Clean facility. Both my Doctor and dental hygienist were very competent. They took the time to answer my questions and gave me useful guidance.

Paul S

I can easily say this is not only the most competent and nicest staff and doctors I’ve ever experienced being a patient for, their office is clean, the equipment is modern and I had the best experience at a dentist office I’ve ever had. They match their high review rating.

Norma R

I been using Laurel Dentistry for over 8 years and I always get amazing of the great service, professionalism of the whole staff. The dentists are kind and experts in all kinds of treatment I highly recommend them.

Susan E

Laurel Smile Dentistry is terrific. They are super professional and passionate about dentistry. I love the multi-cultural aspect of their staff and they well represent Oaktown.

Jide A

Awesome new patient sign in process, attentive care from the entire staff from front desk to hygienist to the dentist. Plus I can walk here from home…..highly recommend!!!